Care Transformation Specialist - Full Time - Days

Seeking an individual who has working knowledge of physician practice policies, procedures and protocols to assist with practice transformation efforts and obtaining/maintaining practice recognition as a true patient-centered medical home.
This position will facilitate a team effort in the delivery of practice transformation in order to ensure effective population management and care delivery to maximize provider performance with value-based reimbursement and quality payment programs
Primary Duties
Will coordinate key quality improvement activities by facilitating the overall all design, development, and implementation of activities
Will provide support and direction to physician practices in the areas of quality by exhibiting a strong background and thorough knowledge of quality programs and indicators
Utilizes techniques for process improvement, including but not limited to value stream/process workflow maps, or PDSA tools to create plans for improvement in order to meet targets, including root cause analysis
Identifies, develops and/or revises related policy, procedures and protocols as needed
Coordinates with other support teams to effectively increase and sustain quality and improvement of processes
Supports practice transformation efforts by motivating staff and providers to make meaningful changes to their processes in order to improve care delivery in the practice
Establishes and maintains positive working relations with all key customers, physicians, office staff, patients, community resources, families and interdisciplinary teams and facilitates succinct communication to ensure an integrated team approach to achieve outcomes and other indicated deliverables
Travel Required
Job Requirements
Job Requirements
Must possess Bachelors' degree in Health Care Administration, Public Health, Nursing or other related field
Experience with physician quality programs and patient centered medical home is strongly desired
Candidate must have understanding of lean, six sigma and PDSA process improvement tools
Must demonstrate and promote a strong commitment to achieving customer satisfaction
Must be able to understand directions, communicate and respond to inquiries; requires effective interpersonal skills. Requires excellent verbal and written communication skills
Must demonstrate the ability to think and work effectively and accurately complete tasks within established deadlines. Must be able to work independently to solve problems and to prioritize tasks and deadlines
Strong computer skills, Microsoft applications, EMR knowledge strongly preferred
May require occasional lifting or carrying of light equipment or supplies
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity or gender expression, age, disability, military or veteran status, height, weight, familial or marital status, or genetics.
Equal Opportunity Employer/Drug-Free Workplace
Employee Exemption Type
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On-call Requirements
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