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Customer Service Rep. - Full Time - Days

Since 1964, The Pharmacy Counter has been helping people every day improve their health and well-being. In 2010, we partnered with ProMedica expanding our services offered in the Greater Toledo Area. We are a team of experienced, patient-focused medical professionals. Our pharmacists, respiratory therapists, nurses, diabetic educators, asthma educators, certified orthopaedic fitters and customer service specialists all work together with your physician to provide you coordinated health care.
The Customer Service Representative receives and processes telephone, fax and consignment requests for home medical equipment, including respiratory related equipment. This may require work outside of the branch location to include physician office visitation/marketing activity to successfully attain necessary documentation for DME processes, training of physician office staff in processes or customer relations.
Job Requirements
Must be a high school graduate or equivalent
Requires previous experience and/or training in a customer service field or retail sales
Prior experience in a medical field and/or knowledge and experience with insurancde verification
Must be able to understand directions, communicate and respond to inquiries
Medical (DME) equipment exprience a plus
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity or gender expression, age, disability, military or veteran status, height, weight, familial or marital status, or genetics.
Equal Opportunity Employer/Drug-Free Workplace
Employee Exemption Type
Non-Exempt
Job Type
Full-time
Budgeted Hours / Pay Period
80
Shift Type
Days
Shift Hours
Weekends
On-call Requirements
Additional Schedule Details
Monday - Friday e/o Saturday

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